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Questions for Window Replacement Contractors

From planning to installation, window replacement projects include aspects that many people are unfamiliar with. For instance, you may be aware of the cost-saving benefits of energy-efficient windows, but you may not know just how many different options exist for boosting efficiency. This is one major reason choosing a reputable, professional window replacement contractor is so vital. Contractors are home improvement specialists, meaning they are knowledgeable about product installation, repair, and maintenance—or they should be, anyway. The reality is, some contractors simply don’t offer either the depth of advice or installation expertise that will make your window replacement project worthwhile.

So, what can you do to ensure you’re choosing a company that can? Ask questions. But not just any questions. To get information that pertains directly to the level of service you can expect, ask the following:

Is your company experienced and credentialed?

In any worthwhile endeavor, experience counts. This principle applies no less to window replacement service. An experienced contractor has performed more jobs, completed a wider variety of projects, and, simply put, knows more about window replacement than an inexperienced company.

Credentials like manufacturer certifications are also important. Not only can they signify experience, but they also serve as proof that certified contractors have the skills to install windows precisely.

And when you inquire about credentials, ask if the contractor is licensed by your state. Not all states require contractors to be licensed; visit your state’s website to be sure. If a company replies by saying it has a business license, you should know that a business license is a tax requirement only and is not related to the contractor’s competence.

Can you provide customer reviews?

The window replacement business is ultra-competitive. So, any smart contractor looking for an edge will gladly point you to positive reviews from customers. Contractors know that people care about third-party recommendations, and if a customer can’t get a word-of- mouth recommendation, the next best thing is a customer review. If a contractor’s reviews are overwhelmingly positive, then it’s highly likely that contractor can be trusted to provide honest, high-value service.

Do you offer a workmanship warranty?

Among window contractors, the usual workmanship warranty is for a year or more. Be aware, though, that a longer warranty is not necessarily better. What matters more is the contractor’s ability to stand behind the work. To gauge this, look closely at those customer reviews we talked about. They can reveal whether the contractor responds in a timely manner to customer requests and ultimately leaves customers satisfied.

A Wonderful Remodeling Experience

That’s what Opal Enterprises aims to deliver with our window replacement service. For almost two decades, our local, family-owned and -operated company has installed top-tier replacement windows at homes in the west and southwest suburbs of Chicago. Judging by our track record, which includes an A+ rating with the Better Business Bureau and multiple Best of Houzz awards, we have served homeowners well.

If you’re in the market for a window replacement company that can offer valuable solutions tailored to your home improvement needs and tastes, contact Opal Enterprises today. We offer free, at-home consultations.

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Customer Reviews
"Wonderful Crew From Beginning To The End. Great workmanship and customer service!"
- Jo T
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