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BBB Accredited and A+ Rated

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Opal has been a proud accredited member of the Better Business Bureau since 2009. We’re A+ rated, which is the highest possible rating.

The rating is based on these 7 main factors:

  1. A business’s history of complaints & resolutions with the BBB
    The BBB looks at how businesses respond to any complaints and if they are satisfactorily resolved.
  2. Industry & business practices
    The BBB will determine if a company is doing business in a legal manner.
  3. How long company has been in business
    The longer a company has been in business, the more trust factor there is. A long history of business will raise the rating.
  4. Transparency of practices
    The BBB looks for verified addresses, business identity, and a detailed explanation of services/products.
  5. Honoring of BBB commitments
    A BBB accredited company agrees to BBB procedures and resolutions. Following through with these commitments will help raise the rating.
  6. Licensing & government regulation standards
    The BBB checks if a company is properly licensed and following all government regulations within their industry.
  7.  Advertising integrity
    A highly rated BBB accredited company is expected to be truthful and accurate in its advertising practices.

To learn more about the BBB and Opal’s rating, visit Opal’s profile on the BBB website.